Terms of Service

Last updated: January 2025

1. Acceptance of Terms

By accessing or using SchoolChatbot's services, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using or accessing this service.

2. Description of Service

SchoolChatbot provides an AI-powered chatbot platform designed for K-12 schools to:

  • Answer parent and student questions automatically
  • Index and search school website content
  • Provide analytics and conversation insights
  • Integrate with school websites via embeddable widget

3. User Accounts

When you create an account with us, you must provide accurate, complete, and current information. You are responsible for:

  • Maintaining the security of your account and password
  • All activities that occur under your account
  • Notifying us immediately of any unauthorized use

4. Acceptable Use

You agree not to:

  • Use the service for any unlawful purpose
  • Attempt to gain unauthorized access to any portion of the service
  • Interfere with or disrupt the service or servers
  • Transmit any viruses, malware, or malicious code
  • Scrape, spider, or crawl the service
  • Reverse engineer any aspect of the service

5. Content Ownership

You retain all rights to the content you provide to SchoolChatbot, including school website content and uploaded materials. By using our service, you grant us a license to use, store, and process your content solely to provide the service to you.

6. Subscription and Payments

Some parts of the service are billed on a subscription basis. You will be billed in advance on a recurring and periodic basis. By subscribing, you agree to:

  • Provide current, complete, and accurate billing information
  • Promptly update account information if it changes
  • Pay all charges at the prices in effect when incurred

7. Cancellation and Refunds

You may cancel your subscription at any time. Cancellation will take effect at the end of your current billing period. We do not provide refunds for partial months of service.

8. Service Availability

While we strive for high availability, we do not guarantee that the service will be available 100% of the time. We may modify, suspend, or discontinue the service at any time with or without notice.

9. Limitation of Liability

To the maximum extent permitted by law, SchoolChatbot shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or relating to your use of the service.

10. Changes to Terms

We reserve the right to modify these terms at any time. We will notify you of any changes by posting the new Terms of Service on this page and updating the "Last updated" date.

11. Contact Information

If you have any questions about these Terms of Service, please contact us at:

legal@schoolchatbot.com